However, we regret that we are penalized by such a negative note in view of your experience. Because of that, you did lose 2-3 minutes of playtime and for that, we do apologize. You did call for help at 15:02 and 15:03 but unfortunately, no one was available straight away as this was the time at which all the room switches took place and a lot has to be done between 14:55 and 15:05. It seemed to be the case.īetween 14:09 and 15:02, we had no request from your room, and we noticed 4 passages from our operators. Another of our operators came into the room a few minutes later to make sure that you managed with the game. We usually explain this game in about 5 minutes, for connection & operation. After several attemps from the operator, he told you that customers were waiting and left the room to take care of. The operator then came back to try and explain it to you again but You stopped listening, repeating continually that you didn't understand. 2 people from your group managed quite well when 2 others had more difficulties, which is understandable for this particular game if this was your first VR experience. The operator then proceeded to give you directions and explanations regarding the game's objective and commands. We did however check that our operator presented them to you in under 5 minutes (precisely 3'30"), leaving you with maxim playtime.Īfter that, you directly decided to get started on one of our most complex games, regardless of the operator's warnings as he was trying to guide you towards easier games. It is certain that for a first experiment this can generate on the playing time. New guests take over the rooms every hour and we cannot afford to to give extra playtime to the customers that arrive late as this would lead to us being late the whole day.Īs is clearly stated on our website and internal conditions and rules, the playtime offered includes time that is necessary for explanations regarding security mesures and the games we offer. We always try our best to make sure that our guests lose as little playtime as possible but we also advise our guests to arrive a few minutes early in order to have a look at the games we offer and be relaxed about the schedule. We saw that you entered the establishment at 14:02. The Alliance who wins this Autonomous Bonus is also awarded 2 purple cubes, which may be introduced at any time during the driver control period.First of all, we would like to thank you for your feedback which we are always eager to hear and read as it helps us grow and teaches us how to accommodate guests better every time.Ĭoncerned by your comments, we went back to our security video recordings to see what went wrong, to understand and improve. The alliance that scores more points in the Autonomous period is awarded with (6) bonus points, added to the final score at the end of the match. So the actions of one Robot will impact the potential score for both their own alliance, and their opponents. When Cubes are Placed in or removed from Towers, the new values apply to ALL cubes. The exact value of each cube is determined by how many Cubes of that specific color have been Placed in Towers. Cubes are worth at least 1 point when Placed in a Goal Zone. Alliance specific Towers may only be utilized by robots of the same alliance.Ĭubes can be Placed in Towers, or Scored in Goals. Five (5) of these are neutral, with the remaining two being alliance specific. There are also seven (7) Towers placed around the field. Twenty-two (22) Green, twenty-two (22) Orange and, twenty-two (22) Purple. There are sixty-six 66 Cubes on a Tower Takeover Field. This Bonus can be earned by both Alliances, regardless of who wins the Autonomous Bonus Each Alliance also has the opportunity to earn an additional Win Point by completing their Home Row during the Autonomous Period. But be careful, Balls can be descored by the opposing Alliance at any time during the Driver-Control period! If an Alliance owns three goals in any direction (vertical, horizontal or diagonal), they will receive a 6 point bonus for a Connected Row. The highest scored Ball in a Goal will be owned by the corresponding Alliance color. Each scored Ball is worth 1 point for the corresponding Alliance color. There are also nine (9) Goals placed around the field.īalls are to be Scored in Goals. There are thirty-two (32) Balls on a VRC Change Up Field.
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