![]() ![]() To cancel your flight, click the "Cancel flight" link for the respective flight. Within your account, Southwest displays all your upcoming reservations. ![]() Even if you booked a round-trip itinerary, you can cancel just one direction if needed. If you booked your flight directly through Southwest, you can easily cancel your flight online. ![]() Related: Easy ways to earn more Southwest Rapid Rewards points How to cancel a Southwest flight Even the taxes and fees paid for the award reservation can go back to the original credit card used for the purchase. You can cancel award flights without penalty and the points you redeemed will go back into the account you originally used to book the flights. This generous Southwest cancellation policy also applies to tickets purchased with Southwest Rapid Rewards points, regardless of the fare type booked. Related: The best Southwest Airlines credit cards Canceling a Southwest reservation booked with points If you need to cancel your flight, you'll receive the amount paid straight back to the credit card you used to book the reservation. You may unsubscribe at any time.Īnytime and Business Select fares are fully refundable. The amount paid goes back to the credit card you used to book the flight, so you don't have to worry about a flight credit.īy signing up, you will receive newsletters and promotional content and agree to our Terms of Use and acknowledge the data practices in our privacy policy. This fare credit no longer has any expiration date, but it's only transferable to another Rapid Rewards member if you booked a Wanna Get Away Plus fare.Īdditionally, if you cancel a paid reservation within 24 hours of booking the flight, you can cancel your flight for a full refund (per the Department of Transportation rules). However, even if you need to cancel your Southwest flight, as long as you do so more than 10 minutes before the flight's scheduled departure, you'll receive a credit for the exact amount paid. Most passengers find themselves booking Wanna Get Away or Wanna Get Away Plus fares, as these are the least expensive fare types. The exact Southwest refund policy varies across these fares. Southwest offers four different types of fares - Wanna Get Away, Wanna Get Away Plus, Anytime and Business Select. The process is very similar for paid and award reservations. Some said they were stuck on an airport tarmac for an hour or more.Southwest makes it extremely easy to cancel a flight. For Monday, Southwest reported 1,415 delays, according to .ĭozens of frustrated passengers from Denver to Florida took to social media Monday with their complaints and reports of flights being delayed for hours. Still, flights experienced residual delays throughout the night. By midnight, the airline said it was able to resume some flight operations. It appears the system went down roughly around 9 p.m. "While Southwest Teams and the vendor worked to restore connectivity, we implemented a ground stop to protect the safety of our crews and customers," Landson said. That information is required to operate the plane safely, Southwest's Dan Landson said in an email. Southwest said it saw no indication the two outages were related to the same underlying problem but was looking into it.Ī company spokesman for Southwest told NPR that the delay Monday night was from a system that "experienced intermittent performance issues" that prevented weather information from being sent to flight crews. The company blamed the problem on issues with Southwest's third-party weather data provider. Southwest was reporting more than 1,300 flights delayed and nearly 500 canceled as of late Tuesday afternoon, according to, which tracks airline cancellations, delays and other issues globally.Įarlier, a nationwide weather data outage had disrupted Southwest flights Monday night, causing long delays for some passengers. ![]()
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